Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are all electronics sold on The Hatke covered by a warranty?
Yes, all our electronic products come with a standard 1-year manufacturer warranty. Specific details regarding the coverage can be found on the individual product pages or inside the packaging.
How long does shipping take for gadgets and accessories?
We typically process orders within 24 hours. Depending on your location, standard shipping takes 3-5 business days, while express shipping options are available at checkout for faster delivery.
What is your return policy if I receive a defective item?
We offer a 7-day hassle-free return policy for any technical defects. Simply initiate a return request through your account dashboard, and we will arrange a reverse pickup and a full refund or replacement.
Do you provide technical support for product setup?
Absolutely! Our 'Hatke Tech Team' is available via live chat and email from 9 AM to 9 PM to help you with installation, syncing, or troubleshooting your new devices.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer Cash on Delivery (COD) for orders below a certain value in most pin codes.
Is it safe to buy high-end electronics online from The Hatke?
Security is our priority. We use SSL encryption for all transactions and partner with authorized distributors to ensure every product is 100% genuine, factory-sealed, and quality-checked.